Building A Better Business With Outsourcing


Trade business owners have many great talents, and often they think they can do it all…

But, trying to do everything can really stall the growth of your small business.

How many times have you sat down to start work and it’s taken you hours to finish ONE task? It’s taken you hours to even comprehend how you need to complete the task and on multiple occasions have thought… “this is not worth my time, what a waste.”

Well, you’re probably right. And it’s for this reason, you need to consider outsourcing. Businesses of all sizes can use technology to work with anyone, anywhere in the world. So why try and do it yourself?

Your small business has access to virtual executive assistants, marketing directors, graphic designers, transcriptionists, paralegals, web designers, HR consultants, bookkeepers, PR directors, IT specialists, and the list goes on… all at the click of the mouse!

Not only are you saving hiring costs by outsourcing, but you will save hours of time and actually end up earning more income by concentrating on different (and more worthy) areas of the business!

Take the first steps toward outsourcing and you’ll soon realise the increased efficiencies and its unstoppable power.

When to Outsource

For every small business, the right time to outsource is different. But, you can, and should, outsource from the very beginning – perhaps start out with a bookkeeper and a virtual assistant, and grow the team from there.

Or… you may already have staff to handle the daily activities, but may need additional help for projects that don’t warrant a new employee. Perhaps even the after hours’ phones could be outsourced to save you and your team always having the phones.

The right time may simply be when you want your business to grow, but you have no time left in your day to pursue that growth.

What to Outsource

The types of tasks that are best outsourced fall into three general categories:

  1. Highly skilled expertise.

For example, you may not need to pay a CFO’s salary, but you could have a CFO-level person to come in a few times each month to provide financial analysis and ensure that the bookkeeper is handling the books well.

  1. Highly repetitive tasks.

Accounts payable, data entry, inventory etc could fall into this category.

  1. Specialised knowledge.

An IT support person, web expert etc it’s easy to change to an outsourced provider with the right skills set as your needs change and grow.

These days, almost any task can be outsourced. But, just because you can outsource a task doesn’t mean you should.

You should never outsource something, just because you don’t want to do it yourself. There are things that you might not want to do, but are very important to the core of your business.

Finding the Right Contractors

Start within your own networks and ask for recommendations. Some outsourcing providers focus on speed at the expense of quality or vice versa.

Either can work fine as long as there is a good match between what you want for your small business, and what the provider specialises in. There can be huge differences among outsourcing providers – an open and clear conversation regarding your key performance metrics is definitely essential.

Making it Work

After you’ve found a virtual assistant, your work isn’t over yet. Even after you’ve checked references, don’t be afraid to put a little extra time creating a specific contract that outlines exactly what performance is expected. Use incentives to motivate the outsourcer to focus on what is most important to you rather than their own preferences or their assumptions about what you want.

If you’re interested in learning more about outsourcing, check out Episode 11 of The Tradie Show, ‘The Tradies Guide to Outsourcing Admin Tasks’. CLICK HERE to watch it for free.