When A Tradie Quits, It’s Too Late…
Trade Business owners know that top employees have a multitude of choices these days when it comes to choosing where they want to work, especially in the current Australian trade shortage!
If a tradie leaves your business, it’s tough to find a replacement! It takes time, money, effort, and in some cases, you might not even find a good replacement for MONTHS after the employee has quit. Leaving you high and dry!
So how do we ensure that our employees stay with us, for the long haul, to avoid this situation? INCREASE retention!
To do this, there are 3 questions you need to ask yourself and your employees, to check in on how your team feels and to keep morale high…
1. Is There A High Level Of Trust?
When someone agrees to be your employee, it’s usually a sign of mutual trust. You trust them to do the work you need done at a high standard, and they trust you to financially take care of them.
But, earning and keeping that trust is the important part.
If they say ‘yes!’ with absolute confidence – well done! Keep doing what you’re doing to keep their trust.
However, it is inevitable as a leader, that there will be occasions where you do something that violates the trust of someone on your team (you miss a deadline, forget to share important information, etc.). Sometimes you don’t even know an action you took or something you said violated trust, so it’s important to ask.
2. Do You Feel Like You Have The Space To Voice Your Concerns And Be Heard?
Part of earning trust includes giving your team a space to voice their concerns. If a team member feels they’ve been given an unrealistic goal, but can’t talk to you about it, you’ve created a recipe for resentment and employee turnover.
To ensure their answer to this question is ‘YES’ – you should spend a little time every week with your team in a group setting or one-on-one to simply listen to their ideas, comments, and concerns.
3. What Can I Be Doing To Make You More Successful?
The best employees are often the best because they’re constantly learning, developing themselves, and reaching for their goals. Taking the time to ask your team how you can help shows you’re committed to making them successful both inside and outside of the workplace. It builds loyalty and trust, but most important, it shows you care.
Larger companies like Starbucks and Disney might sponsor college courses, but even on a smaller scale, you can offer to purchase books, make introductions to industry leaders, or invest in short course for your team to level up their skills.
For each of these questions, asking is just the start. Then it’s up to you to think about your team’s responses and find the most appropriate way to act on them.
Interested in learning more about hiring and retaining the best possible staff for your trade business? We just finished up our first round of Next Level Tradie events where we discuss EXACTLY this in Brisbane and Melbourne. BUT the good news is we’re heading to Sydney… NEXT WEEK!
Don’t miss out… tickets are limited and they’re almost GONE! CLICK HERE for more details & to grab your free ticket!