Create Time, Reduce Errors & Scale Your Trade Business Using Systems with David Jenyns

In this episode of The Tradie Show, hosts Andy and Angela Smith welcome David Jenyns to helps us create time, reduce errors and scale trade businesses using systems.

Learn how to get off the tools, streamline operations, and ultimately build a profitable and sustainable business. Special guest Dave joins to share his expertise on systemisation and how it can lead to more time, less stress, and increased profits.

Key Strategies and Insights:

  • Building the Right Foundations: Learn why having the right systems is crucial for efficiency and profitability.
  • Overcoming Hesitations: Address common fears and challenges around systemising your business.
  • Expert Insights from Dave: Gain practical advice on creating and implementing effective systems.
  • Real-Life Success Stories: Hear examples of trade businesses that have thrived through systemisation.
  • The Role of Technology and AI: Discover how AI and tech tools can enhance and streamline your business processes.
  • Measuring Success: Understand how to evaluate the impact of systemisation on your business.

Practical Advice:

  • Start small with core systems and build up gradually.
  • Record your processes using simple tools like your phone or GoPro.
  • Store all documentation in a central, accessible location.
  • Leverage AI for faster and more cost-effective documentation.
  • Address resistance from staff by highlighting the benefits of systemisation.

FREE Downloads for This Episode:
Systems Guide
AI For Tradies

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Ange
As successful trade business owners, the one question were asked the most is, how did Andy get off the tools? 

Andy
Yeah, everyone wants to know how we built our award winning plumbing business in a way that was profitable, sustainable, while I got off the tools and I only worked in business two hours a week. Well, what I can tell you is this, it definitely was not by accident, I credit a few things, but largely to building the right foundations of the business  with the right systems. 

Ange
Absolutely. Systemizing our business was an absolute game changer. They improved efficiency, which saved both time and money. They set the benchmark for excellence and rescued us during a few crises, but more on that later. Ultimately, systems help streamline the business and make consistent profit, all without being reliant on the owner, that being Andy. 

Andy
Which, I might add, was the reason we were approached to sell the business as well. And systems definitely helped increase the value of the business. And as you can imagine, we are massive advocates of systemizing your trade business. 

Ange
Yes, that’s true. However, we are well aware that many are hesitant about systemizing  their business. We’ve heard tradies say they don’t know what to do first or they don’t have time to implement them.

Andy
Or perhaps you did create systems but now your team doesn’t follow them. So you’re frustrated and you think what’s the point?

Ange
Well look, that can be frustrating right? And that’s why we’ve brought in a special guest today to talk more about the benefits to systems. His mission is to free all business owners from the daily operations of running their business. Doesn’t that sound great?

Andy
It sure does and this is the key to going from a slave to your business to running a lifestyle business where you have time to spend with your friends and family and basically Get your life back. So let’s get into it.  

You’re listening to The Tradie Show. This is the podcast for trade business and contracting bosses like you who want to lead with confidence, make more profit and create a better lifestyle.

Ange
We’re your hosts, Andy and Angela Smith, husband & wife team and co-founders of Lifestyle Tradie. Are you ready to have some fun? 

Andy
Hell yeah! Imagine this. No more late nights quoting and invoicing. No more second guessing your business decisions. No more missing out on hanging with your mates and feeling like a slave to your business. If you want to create more freedom, make bigger profits, learn how to utilize AI in your business, build a dream team behind you and finally get off the tools. Come and see us at Lifestyle Tradie on Tour. We are coming to a capital city near you for a day of no bullshit. Reserve your free ticket at lifestyletradie.com.au to learn how to work smarter, not harder but don’t just take our word for it.

Member’s Testimony
Definitely join Lifestyle Tradie, the amount of support and knowledge which is within the program is valuable. 

We knew that we needed to know the numbers, but we didn’t know which numbers to look at and learning the right numbers to be watching and the the right numbers to be looking at was able to double and triple our business really within a year, two years, I’m a hundred percent sold on that. It’s worth it. Just do it. 

Andy
We’ve been lucky enough to speak with Dave before on this podcast about systems. And we recently welcomed him as a guest speaker at our live member event. And what we’ve realized is while many tradies know they need to systemize their business, they’re getting overwhelmed with the whole process. So we thought we’d bring Dave back on the show to delve a little deeper and troubleshoot some specific issues for us. Dave, welcome back to The Tradie Show mate, it’s so great to have you here. 

David
An absolute pleasure, I love your audience and, uh, I’m sure we can give them a few key insights today.

Andy
Definitely. 

Ange
It was absolutely an honor to have you with us at our live event. They all spoke very highly about what they learned, so really excited to have you back with us. So, Dave, for those who are not familiar with the concept of systemizing their trade business, can you explain what you mean when you say systemized and what does a company that is systemized well perhaps look like? 

David
So when I think about a systemized business, it’s just a business that has identified their core tasks that are essential for their day to day operations, and then they’ve documented them. So in that way, they’re able to make them more consistent and be able to have oftentimes less skilled, lower cost team members doing them or even experienced team members consistently operating to a standard that the business owner feels really comfortable with, and they just can have that confidence. That’s usually where it starts. And then as we’re seeing the landscape change in the world of AI and some of these technology advancements, we’re also seeing systemization then can go the step further, which is taking those documented processes and then getting AI agents and the computers to execute on some of those tasks.

Ange
It’s pretty normal in our industry for trade business owners, and I’m sure a lot of small businesses to be honest. When you are the sole operator, when you very first start your trade business, you are the person obviously on the tools, you’re behind the scenes doing everything in the office as well. So only you actually know how to do things. So when you actually employ someone, and although you want them to copy you and be like you, If you haven’t systemized it, then it’s really hard to teach and then they get really frustrated and they almost blame them and then they become a control freak. So, I hear what you’re saying that systemizing the main piece of what you do and documenting that so that you can share it with others is a good thing to do. So, to your point, in your mind, David, what does a company that is systemised well actually look like then?

David
Well, it’s definitely a lot less chaotic and it runs more like a finely oiled machine because you’ve identified the things that need to happen consistently. You’ve outlined what needs to be done to get that task completed to the appropriate standard, and you’ve identified who’s doing it and by when is it due. So it’s covering that who is doing what by when, bringing it really out into the open, which helps to create an accountable, transparent culture inside your organization, which ultimately helps the business owner start to step out of that day to day operations and working on the tools and do what Michael Gerber from the E Myth said, which is work on your business rather than in your business, which is just a lot more enjoyable because you’re, you’re not tied to the business.

Andy
Yeah, that’s right. And in your book, Systemology, you talk about how systems create more time, reduce errors and scale your profits. And we’ve definitely seen this firsthand because it created a lot more time for me. And for some of you know, but my dad was diagnosed with three months to live and it was at a point where the business was systemized and I could just walk away from my plumbing business and spend every second of those last three months. Now, Obviously that was a life or death situation and I’m so grateful that we had our business systemized to that point. But can you give some examples of how you’ve seen other trade businesses benefit from creating and following systems? 

David
Yeah, for sure. And there’s a variety of different outcomes depending on what the business is looking for. Sometimes it’s just getting out of the day to day. Sometimes it’s a building to sell. Sometimes it’s just adding value to the business. There’s a couple that come to mind. There’s a guy, Luke Davies, who runs a company called Davies Construction out of Tasmania. He’s an award winning home builder. And he was able to firstly, get himself off the tools, grow and scale his business. And then actually developed a lot of his internal process that he’s rolled out into multiple supporting companies. So he’s now got almost like a conglomerate of six different companies that all use a lot of the similar systems, you know, an architectural firm, the building firm, the materials firm, and they all kind of feed into each other. And he was only able to do that through developing outsmart systems and processes. And then there’s another guy, Ryan Stanard, who’s from Standard Homes, uh, is an Adelaide builder. And equally, he was very much, he started off and he kind of self confessed, calls himself a high school dropout. And he has managed to,  yeah, that’s right. 

Ange
Silly Branding. 

Andy
Well, us tradies, I’m sorry. A lot of us are, yeah. 

David
He has scaled to a multi-million dollar business and has actually identified his daughter, Erin, as his systems champion. And he’s basically grooming her up behind him to become the general manager because the systems person has great visibility across the organization. And just Christmas past, he sent me a note saying he took seven weeks off and he was able to do that and have the team keep functioning because he systemized it. And the last one that comes to mind, this guy, Mark Anderson from Anchored Heightened Safety, and he’s, they do kind of like building facades and things like that. But he bought the business, never really got in on the tools and grew it through systems without having to get onto the tools because he, he, that wasn’t his jam, but he bought the business with the expectation of growing it as the business owner. So there’s a lot of different outcomes. But at the center of it all, systems really help to reduce those errors and start to put the foundations in place to scale the business and the profits.

Andy
Yeah, there’s certainly a million stories around people that have done this and got success from it. We’ve heard a hell of a lot as well. 

Ange
Well, I love specifically that in your examples, two of them are actually builders because I know in our world, when we start talking, you know, maintenance style businesses with low transaction value versus project based businesses with high transaction value, we often get the pushback the most from the big project guys saying, this business is unsystemizable. It’s like, no, every business can be systemized. So I love that you’ve given a couple of very specific examples of that kind of style of business. So, David, there seems to be some real blocks holding people back from systemizing their business. They know they should, but we hear people saying things like, I’m actually really overwhelmed by it, or I don’t know where to start, or back to this Bueller example, this business is actually not systemizable.  How can you suggest, Dave, how trade business owners can actually overcome this thinking? 

David
Yeah, it’s a little bit like the gym. The first time you step into the gym, you’re not expecting to lift extremely heavy weights. You need to get in there consistently and work those muscles. And most builders and trades based businesses have very weak systems muscles. So we need to start small. We need to identify a handful of core systems that we can get started on. Understanding that just because you don’t systemize something doesn’t mean it’s going to magically stop happening in your business. It’s already kind of working. So what we’re really looking at doing is systemizing one pain point and solving it and getting it done consistently, and then moving on to the next thing and systemizing that. And A period of time that you go through that stack all of these wins on top of each other and the compounding effect that systems have starts to grow. I actually think that’s what makes it a little bit challenging for a lot of business owners is because it takes time and you don’t necessarily see the payoff immediately, it’s easy to abandon it.

Ange
Yes. 

David
That staff member pushed back and didn’t want to follow the process or I had it documented and now it’s out of date and I mean, there’s any number of excuses you can come up with, but the fact remains, if you look at every successful building company that’s grown and scaled at some point in time, they’ve solved this problem. Yeah. So whether or not you solve it now or you solve it later, if you want to grow and scale, you’ve got to solve it. 

Andy
Yeah. I think anything good takes time. We all know you’ve got to put in the work and put in those hard yards and you get the rewards at the end of it. 

Ange
So you just mentioned, Dave, that the best place for someone to start if they’re feeling overwhelmed is to think about the steps that they follow when they go to say one job. We talk about reaching excellence through the flow of one job because when you perfect that you can aim for excellence, right? You can just make these tiny improvements which all save time and money. These are the efficiency pieces. And I know your approach, you start talking about things like minimal viable systems. So, yeah, how should a trade business go about perhaps identifying what their minimal viable system is, and is there a specific process or criteria they should follow? 

David
Yeah, there’s almost two steps to it. The first one is exactly as you said, think about the dream client and the primary product or service and what is the linear journey that that prospect and client goes through to deliver the core product or service. And you think about that first, maybe it’s fixing a leaky tap or something like that. That’s, that’s where you start. That helps you to identify the first 10 to 15 systems but after that, you need to expand into what we call minimum viable systems, which is where systems touch all aspects of the business. And the way that I think about it is, each department in your business has a specific responsibility. Marketing’s job is to deliver leads. Sales job is to convert those leads. Operations is to deliver the product or service. So you think about each department and what their purpose is. And then we think if we applied the 80/20 rule to that department and we could only pick Between five and 10 systems that were absolutely essential in reaching that outcome, what would they be? And then that’s where you start. It’s just an exercise going through each department. And if you’ve got other team members or other people who work in certain departments, ask them and have that conversation. And I know in Lifestyle Tradie, you have a lot of these blueprints of what these systems are, but you want to think about your business as a collection of systems and what are the most important ones. And then get those documented first. 

Andy
Yeah. I think that’s definitely the way to go. And it’s really interesting. Isn’t it Systems? Cause you know, on the front end, the business owner pushes back, they know they need it. Everyone, every second person goes, I need systems, I need systems. But when it comes to actually doing it, they push away, go, Oh, it’s just too, too hard. But not only that systemizing a business can be met with some big resistance from your staff as well, you know, when you’re creating things a certain way. So, what strategies do you suggest for overcoming the resistance with staff? 

David
Yeah. The first thing to understand is that the resistance is usually going to come up front and by your existing staff. Yeah. This is a problem that you just have to overcome at the start. But once you get over this hump, It gets a lot easier as you introduce new team members on board, you’ll show them your systems and processes right up front. And that’s all they ever know. So there is no resistance. So it really is just for existing team members. And for them, a lot of it has to do with thinking, how can you help them see that this benefits them and their situation rather than framing it?  They’re thinking, Oh, what, why is the boss looking to systemize my job? Are they trying to replace me? Are they trying to move this part of my job offshore? Should I be worrying about my job? So already they’re not in the right frame of mind to be able to support this. But if you let them know that, hey, Systems is how you move up in our organization because then we can delegate tasks down to newer team members and that frees you up and that doesn’t make you less valuable. That makes you more valuable and other team members might respond to the idea that when they go away on holiday, they don’t want you picking up the phone, calling them every two seconds to check where a job is up to or where that particular material has been delivered to. And you want to say, Hey, if we systemize this, we can get a team member to do some of these tasks while you’re on break. So you’re going to have a great holiday. And when you come back, you can hit the ground running. So a lot of it has to do with really understanding the team and what’s most important to them. That’s the biggest suggestion I’d have. 

Andy
Yeah. And everyone hates change. Let’s face it. They’re used to doing it a certain way, but we even know with Dr. DRiP, when we started bringing systems to our tradies out in the field, it was definitely, there was a lot of resistance. Because they didn’t want to change it. But as you said, the new guys and those guys that had resistance at the start, once we had it all set up, they’re like, my job’s a lot easier now because all I know is if I follow these systems, I do everything right. I don’t get in trouble and I don’t have to think too hard because it’s all in front of me and I know what needs to be done. Then you’re exactly right. When new people came in, they just followed the trend of the staff that were already doing it. And everyone that ever worked at Dr. Drip said at the beginning, they were a bit of a D in headlights because we had so many systems, processes, all that kind of stuff they needed to do, but they all said the same thing and was it made their life easier and took that thinking stress away for them with what processes and stuff they had to do day on day.

David
Yeah. One thing, and I referenced him earlier, Michael E Gerber mentioned something that always stuck with me, which is that every business is a school. Yeah. And your systems and your processes really are the lessons for your students, which is your staff. So the aim of the game is how do we bring these new team members in, maybe apprentices and take them from not knowing very much to teaching them your way of doing things and your way of business, bringing them up to speed in the shortest amount of time. Which then gets them adding profitable value to the business as opposed to being someone that has to be handheld and error checked. And, you know, I mean, we all have had that experience where you’ve worked with a junior or an apprentice and it hasn’t gone well. Nine times out of 10, it’s because you haven’t set the right expectations or trained them very well.

Andy
Exactly. 

Ange
Absolutely. As we all know, being a business owner in general, so as a trade business owner, our job when you have a team is to ensure that you set them up to succeed. You want to ensure that you hold on to them long term and that they’re loyal to you as a business and especially these younger ones coming through and to be honest, regardless of their age. If you teach them exactly what it is you expect of them, they just go, well, this is easy. I know exactly how to please my boss. I know exactly what’s expected of me in the business, and now I can just humanize the process. So how much easier is that versus the chaoticness that most trade business owners sadly have when, you know, they’ve got to constantly come back to the owner and ask questions. So, systems definitely alleviates that pressure and actually encourages culture inside a business. We’ve seen that so many times with our members of Lifestyle Tradie and definitely with Dr. Drip. Our boys really embraced the change eventually  once we got them over. So David, can we just change tact a little and talk about the role of technology and tools in the process of systemizing? Are there any specific tools that you would recommend that you would need whilst you’re actually in the process of systemizing a business? 

David
For the business owner, I think the main thing to think about and really the key tradespeople is to get very comfortable recording themselves doing tasks. I always find that’s the best because a lot of tradespeople, they don’t like doing the documentation or sitting in front of a screen and writing out the checklist, but they’re out there day in day out doing the work. So we need to find what is the most effective way of recording and capturing what they’re doing. Now that could be sometimes on your iPhone, it could be a GoPro, it could be a little handy cam. It could be if they’re preparing an invoice, it could just be doing a loom recording or recording on zoom. It’s about finding what works best for you. Maybe it’s just a voice recorder on your phone and you just get into the habit of recording everything. And then you want to think about how and where this knowledge can be stored? Cause you want it in a central location. Like if it’s everywhere, then it’s nowhere, you know, on Bob’s phone and it’s on Jenny’s desktop and it’s in Sarah’s Google drive then good luck to anyone finding it. So it’s a matter of, I mean, we talk about SystemHUB and some sort of Google drive or something like that, but you have to have a central place where all of this stuff is stored. That’s probably the first key tool just to get it down. But then it kind of transitions into where seeing huge changes with AI and chatGPT and a lot of the tools when it comes to documentation, it used to actually be quite time consuming and even then it was still worth it. It was profitable. Like, I mean, it was worth it for Dr. Drip, to you guys to get everything systemized  and documented and organized because it added value, got the business running more smoothly and ultimately helped for a much larger exit. And it was worth it then.  So now that we have these AI tools where we can get videos transcribed and feed that into chatGPT and ask it to draft a process. And now that takes one fifth or one tenth of the time that it used to, it’s so much more cost effective to get this done. Now you really don’t have any excuse. 

Andy
And now like everyone’s talking about AI, what are your thoughts? I know you just touched on it then, but where do you see AI in systemizing a trade business, where is it actually going to take us? When it comes to systemizing? Obviously. 

David
Yeah, I have started talking about this idea that the systems that you document today will become the programming of the machines tomorrow. And I know that sounds, you know, a little bit out there, but when you think about and you look at what the trends are and what AI can already execute on and Google are introducing AI agents and OpenAI and ChatGPT  are launching new things every single day. Robots and machines need to be told what to do. So if you document your systems in your processes, there will become a point in time where you can feed this into some of these programs and then have them complete certain tasks. I’ve already seen situations where there are AI agents that will read scripts that will log in to your software to know when the next client is coming up and call them the day before and all through voice generation, basically call them and say, Hey, it’s blah, blah, blah, calling from Dr. Drip. This is just a reminder call to let you know, we’ll be out tomorrow to look at that leaky sink. Uh, we’ll be there between blah, blah, blah, blah, blah, blah. If you’ve got any questions, just let us know. Like that stuff is already knocking at the door. And we’re going to see that in all aspects. And I know it’s probably two or three moves ahead. And maybe we’ve got a little bit of time up our sleeves, but the tradies that take advantage of this will really put themselves well and truly ahead of the curve. And we’ll be able to capitalize on the trend that is very clear. 

Andy
And that’s what we say at Lifestyle Tradie. Like it’s all well and good to say AI is going to change the world. And it is, there’s no doubt about it. But if you’ve got a trade business and you’ve got a broken business model, and you don’t even know how to run it yourself, a bot is not going to be able to do it for you. Um, and that’s why what we did with Dr. DRiP, everything was the same thing every single time. And that makes it easy for a bot, an AI bot to run. You know, so everyone out there, we got to make sure that you don’t get left behind. And that’s what we’re telling our members at the moment. Get your business model right. Get the structure right. Get it systemized now. Because when these bots come and they can do all of this, you’re ready to go. Everyone else will be left behind and you’ll be dominating the space. 

David
Yeah. I reckon it’s key. There’s a lot of people when they chase the shiny object. And they go, Ooh, it can do this and it can do that. And you go, but you weren’t doing any of that stuff beforehand. Don’t try and add extra stuff in because now the robots can do it. You know, figure out what are the core essentials of your business? What is it that you’re trying to deliver to your primary client and that dream client to get a dream outcome? And then ask the question, how does AI help me do it faster, cheaper, and better? Yeah. 

Ange
Perfect. So Dave, let’s say we’ve got our systems in place and the team are on board and they’re following them. How should we measure success? How do we evaluate the effectiveness and the impact of systemization on a business? 

David
This one’s a little bit of a challenge for me to answer in that systems have a wide reaching impact across the business. I don’t know how some things you can’t even put a figure on, like the idea of a business owner to be able to take a holiday and some time out and reduce that stress. Like I don’t know what is the bottom line value of that, but what I can say is if you start off by putting a dashboard in place and you look at what are the key metrics for your business and you approach it from a systems perspective and you get a baseline and then you start to capture what you’re currently doing and make it repeatable and you will watch error rates start to reduce. You will watch the time at which you can get back to clients. That time can start to shrink. Anything in business, every problem in business you have is actually a systems problem. So if there’s something that’s not quite working, you go to work on the system, you re-engineer it, put it back in, and then you look at the dashboard and watch how the numbers are affected by your adjustments. And it’s just a matter of, again, stacking those little wins on top of each other. But the wins could be quite extraordinary. We talk about the five ways to grow a business, about Getting more leads and improving your conversion rate and I’ll give you the short version: if you just get a little 10 percent wins in each one of these areas, when you multiply it out, the bottom line impact is significant. So small wins stacked up on top of each other equal a very large impact on that bottom line. 

Andy
Yeah, definitely.

Ange
Compounding effects, isn’t it? 

Andy
It does. And you’re right. I mean, if someone reached out to me tomorrow and said, I need a business, I need to go on holiday, my head’s gone, I’m screwed up. You know, what are people going to pay? Like the value of that is huge.

Ange
Absolutely. 

Andy
But the actual work to put it into place, they don’t want to do. No, it’s like, well, just like being a tradie, it took you four years to get there, you have to get a license, you have to do all the hard yards, you have to do all this stuff. Everything in this world that if you want to achieve and you want to have an easier outcome, hard work comes first. I think a lot of people forget about that, but once it’s set up, it’s set up once and it’s just a few tweaks, maybe here and there. So Dave, any other final thoughts around advice for people that want to systemize their trade business? 

David
Um, on the back of that last thought, the other analogy that I’ll often use is business insurance.

Andy
Love that. 

David
Most people think about insurance after, when it’s too late, when the accident has happened and then they go, Oh, I wish I took out the insurance. And systems and business systems are effectively a type of insurance that you upfront, you put in the work and it will help to reduce the disaster that might happen down the line. That key trades person who walks out the door, who’s been with you for 10 years, that has all of that knowledge trapped in their head. And then you feel like it’s back to square one because that’s in their head and it’s not documented in a process. And systems help to ensure against that, but you have to do the work up front. That’s a good thought to think about as far as those final thoughts. I think for a lot of trades based businesses, this can be a competitive advantage for you because in trades based businesses, There are a lot of average operators who miss this because they just think, uh, I’m not a systems person or, uh, I don’t really like process or that won’t work for me. My team won’t fall. They would just come up with all of these excuses as to why. Yeah. And they don’t get it into place. And that creates the opportunity for you. The person listening to this, that hooks into the Lifestyle Tradie world follows the proven systems and processes and path and builds a scalable, profitable enterprise that works without you. So I’m just hoping that we, you know, really sparked that interest in you, to rethink about systems. If, if you’d said, Oh, I’ve tried this before and it didn’t work. Like I want you to go, well, maybe there’s a better way I can see how the tradies have done this. I can do this too. 

Andy
Yeah. And our best tradies have all done it. So there you go for everyone out there. And you know, the amount of people I hear outside of Lifestyle Tradie that are saying, I’ve got this manager in this role and they’re really good, but if I lose them, I’m screwed. And I’m like, yeah, you probably are because you haven’t structured anything. No systems. You don’t even know the passwords. You don’t even know what’s going on in your own business. As you said, what insurance do you have around that? If she leaves, there’s a massive hole that you got to try and get through. 

Ange
Very scary. 

Andy
It is scary. It is scary. Mate, in every episode, we play this little bit of a game where we’re going to ask you three rapid fire questions and you’ve got around 20 seconds or so to answer it. Are you ready? 

David
Let’s roll. 

Ange
All right. Question number one. What is one strategy you use to start your day right? 

David
If I can get some focus time right up front, where I just focus on whatever is my highest impact task, and I put that first, I find that works best. I don’t get to do it every single day, but if I get up a little bit early before the phones or emails or obligations with family are going, and I just focus on getting those big tasks forward, I find that’s the best way.

Andy
Yeah, I love that. Yeah. And I love that because a lot of tradies, they, they’re not that good at night because you’ve worked your ass off, you dug holes, you’re in roofs, whatever, you, you’re actually really tired. You might’ve even gone to the gym. So sometimes the start of the day is the best. So you’ve got to work out. Every tradie is different. But when is the best time of day and when that is the best time of day, put in the tasks that you can knock over. Maybe they’re more challenging, the tasks you can knock over nice and fast. So the second one is, what is something that has made you smile recently? 

David
I have been going to the skatepark with my kid and just  added that in.

Andy
Are you on a skateboard?

David
I am. 

Ange
I pitched David flying up and down the bowls. 

David
Yeah. Um, one of them actually just dropped in the other day and that put the biggest smile on my face. 

Andy
Yeah. Huge. 

Ange
How old are your kids, Dave?

David
I’ve got a 10 and a seven.

Ange
And they both skate-boarding with you? 

David
Yes. The skateboard and one’s on the scooter.

Ange
Oh my God. That’s the best.

Andy
I just want to point something out, mate. As we get older, we don’t bounce as well. Just pointing that out. And in our local skate park, the ambulance is there every day. So just be careful. Sounds like a safe SIM over here. Listen to me. 

Ange
You’re too old, Andy. All right. Third question. What’s the best piece of advice you’ve ever received? 

David
You are rewarded for the value that you give to the marketplace. And that was like a Jim Rohn course. I’ve always thought about how to deliver more value? Cause that’s how you get rewarded. 

Andy
Yeah, I absolutely love that as well. Dave, awesome stuff, mate. Thanks so much for joining us on The Tradie Show and sharing all your wisdom, insights, and how systems can help you create time, reduce errors and everyone increase profit, and hopefully this does inspire everyone out there to think for themselves. Oh, I’ve got to get started on this or I’ve got to improve the systems I have because I guarantee you once you put this in your business, it is game changing.

Ange
Yes. Thanks again, Dave. We really appreciate your time with us. It’s been an absolute honor to have you back on The Tradie Show.

David
An absolute pleasure. I love what you guys are doing and uh, yeah, hopefully we’ve inspired some tradies out there.

Andy
I reckon we definitely have. So everyone out there has the best week. Think about systems, systems, systems. And we’ll chat with you all very soon. 

Ange
That’s it for this week, friends. Make sure you tune in next week for another great episode of The Tradie Show.  

Want to know more about how Lifestyle Tradie can help you create more time, scale your profit, and get your life back? Then come and meet us at Lifestyle Tradie on Tour. So many of our members have success stories just like Simon & Ali and we would love to kickstart that journey for you. To reserve your free ticket right now, head to lifestyletradie.com.au and we look forward to seeing you in the room. 

Member’s Testimony
Don’t wait. These guys are very honest and open. They share so much information, personal as well as business. It’s a holistic approach to life, not just trying to run your plumbing business. 

Lifestyle Tradie has a huge sense of community, just a great group of people just helping everyone out and they help you out. Just hanging out after the events is always fun as well. Some great speakers come along and Definitely always, always learning stuff from every event we go to. 

There’s been so many times where I’ve learned on the community’s advice, where we’ve had certain issues that we’ve been able to bring up in our, you know, Facebook group. You get plenty of answers that you can actually action.

Don’t hesitate. Every year that you put it off, there’s just an extra year that you’re losing. If you need help, get it. 

Andy
Subscribe to The Tradie Show, wherever you get your favourite podcasts.  Rate and write us a review or for more information about Lifestyle Tradie, head to lifestyletradie.com.au.

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