NAILING REPEAT BUSINESS
39 Strategies To Keep Customers Coming Back
& Increase Profits by 95%
DID YOU KNOW ACQUIRING A NEW CUSTOMER CAN BE UP TO 5-25 TIMES MORE EXPENSIVE THAN RETAINING AN EXISTING ONE?
Crazy huh?!?! … Unfortunately, most tradies are just focused on attracting NEW customers most of the time. You often spend lots of money to ensure the phone rings … and you constantly focus on searching for new jobs to fill your sales pipeline.
Although this is important, what’s often forgotten is the power of repeat business. Doing retention marketing well can make work life much easier, but even more importantly it can increase your bottom line and quite significantly too.
ANDY & ANGELA SMITH
We’re Andy and Angela Smith, co-founders of Lifestyle Tradie, the hosts of ‘The Tradie Show’ podcast and founders of Dr. DRiP Plumbing, which we owned and operated for over 20 years. Since 2009, we’ve been teaching tradies in business how to start up, scale up and sell up using a proven step-by-step formula we created after hitting rock bottom in business ourselves. We climbed out the hard way, learning our biggest lessons through expensive trial and error.
Think back to why you became a trade business owner in the first place. Is it working out the way you thought it would? Most tradies have aspirations to be their own boss one day. Here’s the thing: TAFE only taught you the rules and regulations. Your first boss only taught you how to swing a hammer. You’ve never been taught how to become a business owner, have you? That’s where our online training can help.
Our lives were in complete chaos. Now, Andy is completely off the tools. Want to get your life back, too? Fast forward your journey and get on a call with us now.