From $450K to $1M: How Hydrocove Plumbing Scaled & Landed Huge Projects

Andy
If you’re curious about how they grew their business, tackled high stakes projects and set the foundations for even bigger goals, this episode is packed with insights you won’t want to miss. Let’s dive in. 

You’re listening to The Tradie Show. This is the podcast for trade business and contracting bosses like you who want to lead with confidence, make more profit and create a better lifestyle.

Ange
We’re your hosts, Andy and Angela Smith, husband & wife, team and co-founders of Lifestyle Tradie. Are you ready to have some fun? 

Andy
Hell yeah!  Alright, let’s cut to the chase. When was the last time your business worked for you instead of running you into the ground? If you’re sitting there thinking, Yep, that’s me, then we need to talk. I’m Andy Smith and I’ve been where you are. Long hours, cash flow, nightmares, no control. Does any of this sound familiar? But here’s the thing, you don’t have to keep living like this. There’s a way out and it starts with a game plan call. It’s just 10 minutes. We’re going to identify the bottlenecks holding your business back and map out a clear, straightforward plan to get you moving forward. Think of it as your shortcut to make more profit, more control, and more time to actually enjoy your life. And if you’re stuck with cash flow issues, team headaches, or just feel like you’re drowning in endless work, well guess what? I’ve got your back. So here’s what you need to do. Head to lifestyletradie.com.au, hit the big green game plan call button, or just scroll down on your phone. Listen, if a 10 minute call could save you hours of headaches and give you a real shot at turning 2025 into a breakthrough year, why wouldn’t you take it? Make the move. Let’s turn things around and get your business working for you. Not against you. Hell yeah!  

Ange
So Jason and Perri, thanks so much for joining us on the podcast today. It’s so great to have you both here. 

Jason
Thanks for having us. 

Perri
Thank you so much for having us guys. 

Andy
Yeah, it’s so good. You guys are superstars and I’m really looking forward to this episode.

Ange
So let’s start with your Lifestyle Tradie journey. So Jason, I heard you found us actually first here on this podcast. And now here we are as guests. That’s pretty cool. So what actually made you start listening in the first place? 

Jason
I was looking for sort of a, um, a business coach because I just felt like we weren’t really progressing as fast as I wanted to. We were only really in business for about 12 months then. And yeah, I was looking for something to listen to while I was driving because I was doing a lot of driving at the time. And I typed in, you know, business coach tradie on, um, the podcast app and I found you guys. 

Andy
Ah, that is awesome.

Ange
Fantastic. Lots of good insights and tips, right?

Jason
Yeah. Yeah. It was amazing. I was listening to it and I kept sending Perri the link going, you know, listen to this. This is, they’re talking directly to us. Listen to this. And then I’d get home and she’d be like, I’d like, have you listened to it? She’s like, Oh no, I was too busy. I’m like, please just listen to it. Anyway, it was a couple of days later. She’d ring me up and go, Oh, I listened to that about, you know, your hourly rate. And I was, she was like, we need to get on, we need to get onto it. And I’m like, yeah, no, I told you.  So then, so then she looked into it and we didn’t actually know you could join up and it was like a program.

Andy
Yeah. 

Jason
And she looked into it. And next I know we were, um, we were members. 

Ange
I love that. 

Andy
Yeah, you do. And you guys have been awesome ever since. There’s no doubt about it. You’ve come in, you’ve hit the ground running and you’ve gone from strength to strength. So you guys have taken HydroCove plumbing from a rough turnover, about 400, 450 turnover to a million dollars or, um, and a bigger team these days. Is that right? 

Perri
Absolutely. 

Jason
Yeah. 

Andy
And what do you think are some of the key strategies or turning points that made this growth possible?

Perri
Well, the biggest one, 100%, I think we both agree is joining Lifestyle Tradie. But with that implementing it, you know, like a flow of a job, that would definitely be a big thing about key strategies and a turning point because by implementing this flow of the job meant that, you know, it gave us really good customer retention because then customers knew what to expect from us every single time they then caught us up again. So we found that implementing a flow of a job was a really big strategy and something that we implemented that we found gave us a lot of return customers. 

Jason
Yeah. And just on that, what also helped was every guy we sent to the job, we know they all did it the same way. So they all text the customer, call the customer, greet the customer the same way. We know at the end of the job, you know, they’d give them an information pack. Everything was completed the same way, no matter who we sent there, because we found before joining you guys, it was always like, you know, can you get Jason there? Can Jason come back? Because they just liked the way I went about things. But when we, when we showed everyone, this is a flow of a job and this is how I complete it and I want you to do the same. We didn’t get those calls anymore. It was like, yeah, whoever you send is perfect. 

Perri
So that would definitely be a big one. The other thing I wanted to say was implementing, you know, processes simply in the office and in the field. It just saved phone calls. It saves time spent, you know, unnecessary time spent on the job. So when you can nut out that and make it all basically perfect with a process, it means more money in hand. 

Andy
And those couple of simple changes can change everything, can’t they? And all of a sudden you have more time than ever before, but so many people out there just aren’t doing it.

Perri
Yeah. 

Jason
Yeah. And it is quite simple. You know, you just need to work out, get it, get it out of your head and, and into a system that everyone can follow, otherwise, they don’t know how I would do a job. Or, you know, if we get someone in the office to do Perri’s job, she needs to get it out of her head and into a system, which she’s done.

Andy
Yeah. And you’ve probably heard us banging on about it for years and we have a whole process to follow, which makes life easier. It doesn’t matter what business you’re in. So that is absolutely awesome. 

Ange
So Perri, you’ve talked actually about how understanding customer behavior and personality types has been a game changer for you. Can you share how this knowledge changed the way you approached running the business and interacting with customers? 

Perri
Yeah. So you know what? This is one of the first, so way back when, when Jason got me listening to the podcast, I heard Judith Wilson’s. 

Andy
Ah, superstar. 

Perri
Yeah. And she spoke about the four different, you know, seekers of a customer. That stood out to me hugely. So me being a Libra, things like that. I’ve just never been good with that. So hearing her podcast about the four different types of personalities. Now I implement that in the business because now I can tell as soon as I get a customer call, they’re either straight to the point. This is my problem, or they’re always like, I’ve got this. I’m not sure. What do you think? And I can tailor the conversation purely to that customer’s personality. And I feel like I can do that now. They get more of a conversation that’s tailored to them. I’m not just a script robot, blah, blah, blah, blah, blah, blah, blah. You know, and as much as we have a script, but at least it allows me to then make it tailored towards them. So then that creates more of that personal connection. And then with that, I actually, it hit home so much for me that I was like, well, I’m going to provide this to our team because I don’t know if they’re not having the same experience as me. So we then did a whole team in one of our toolbox talks. We did a whole segment about this and the different personalities and laid it all out for them. Because then, yeah, it gave them the chance to understand what type of personality. So when they’re doing a quote on site, if they’re dealing with confrontation, they know how to tailor it to that customer.

Andy
Yeah. And that’s just so critical, isn’t it? With confrontation, sales process, everything you do, just communication with the clients in general. So that is amazing. Well done. And Judith Wilson, she is one of a kind. She’s great. So the other thing I want to talk about is raising your rate is something that many tradies struggle with, yet you’ve increased your hourly rate from $90 to quite a bit more, haven’t you? So I just want you to talk us through this. How did you overcome the fear of increasing your prices and what impact has it had on your business? 

Jason
We didn’t really fear, um, increasing the price. We found it was a necessity.  We’re either going to sink or swim.  We were just, the work we were doing, um, you know, we were really busy, but just that money wasn’t coming in the door. We couldn’t continue to do that and grow as well. So we, you know, we got advice from you guys on what to do, but yeah, I wouldn’t say we were sort of scared. It just had to happen. 

Andy
But it’s interesting how most trade business owners don’t even understand the numbers or what it actually costs to run a business. And they’re stuck in this cycle of having no money. Can’t pay their staff enough. They’re paying themselves less than the staff and they just can’t get ahead. In business, you need to make money. You need to make profit so you can have the growth that comes with it. 

Jason
And most people just pick a rate because their mate’s charging that or their old boss used to charge that. Um, and that’s where I got my right from when I started because that’s all I used to hear about. And then, you know, joining you guys, you, when you know your numbers and you’re like, how did we ever charge that? It just, you, how did we ever survive doing that? Um, it was, yeah, it was incredible. But by actually changing our rates as well, it wasn’t some, a negative thing was really good because we could actually see who our C’s and D customers were.  And by getting rid of them and freeing them up from us. We had more room for A’s and B customers. 

Andy
Yeah. And it changed your mindset. It changed the way you ran your business. You had more time to work on those few areas that I pointed out to you. And all of a sudden the sales and everything completely shifted because you had the time you weren’t so bogged down, your head was a bit clearer and you’re like, okay, let’s go. And away you went. 

Jason
Yeah. Yeah. 

Perri
Absolutely.

Ange
So I just want to change tact and talk about this big commercial job that you did for Blueys World, which is like this tourist attraction or play centre for kids who love the TV show Bluey. So this project is such an exciting part of your story. Can you share how this opportunity actually came about?

Jason
Yeah. So I was driving home one day from a job and a job popped up on HiPages. 

Andy
Oh, wow. 

Jason
We don’t really use HiPages anymore. That’s sort of how I got my business started.  But as you’ll see, I’ve asked Perri to just keep a bit of money in the account so I can use it when big jobs pop up. So I usually look for commercial jobs or builders moving into the state looking for new plumbers and stuff like that. Yep. And then this, uh, yeah, this job popped up for a commercial kitchen. And I was like, okay, cool. So I accepted it, gave her a call and she said, yeah, it’s just a commercial kitchen at Blueys World in Hamilton. I was like, Bluey’s? Bluey’s? She’s like, yeah, yeah, like Bluey’s. I’m like, oh, wow. Okay. Um, I’ll be there tomorrow. So I went there the next day and had a look at it and it was so much bigger than she had said. She just said, oh, it’s just a commercial kitchen. It was huge. Yeah, so I did a bit of a walk through there and then I called Perri and said, hey, we need to um, we need to get onto this. It’s going to be an incredible project. So she came out the next day and we did a walkthrough together. And yeah, that’s, that’s how it started. 

Andy
I just love how you guys are such a team. Like you just, you’re so good together, which I absolutely love. So what were some of the challenges in big projects as normal challenges? I’m assuming there is, but what were some of the challenges you faced and what have you learned from managing such a large scale, high pressure job? 

Perri
Yeah, look, for this job, 100 percent dealing with strict deadlines. So they engaged us only three weeks out from opening. So it was a hustle managing the team. We did huge hours on this job, like huge hours to get it done. But you know, managing the team, because we had, it ended up being, you know, four of us on this job full time. I even came in off the office to manage the job  because I need the plumber’s plumbing. 

Andy
Yeah, exactly. 

Perri
They can’t manage where the toilets we’re dealing with, I don’t know, 40 toilets and 27 basins and where everything’s got to go. So I came in there to manage that. 

Andy
How good is it, sorry, I’m just going to cut you off there. That is so good. I love it that you’re just like, okay, let’s go. I’m in there. I’m running this job. It’s almost like you’re the project manager and the boys are all doing the job. 

Ange
Yeah, move over Jason. I’m in. 

Andy
What a superstar.

Jason
Yeah. I said to her, I said, babe, I need to, I need to plumb here. I can’t be directing the boys where to go because you’re going to lose me. And then Perri’s like, well, I’ll come in and I’ll, you know, I’ll direct everyone. She lays all the toilets out. So the boys just go in and go bang, bang, bang. And the fact that Perri can do that is incredible. It’s honestly, she was, she, she made that so much smoother than it, than it was going to be. It was amazing.

Perri
Yeah. So I think jumping in onsite managing that, but not to mention, we still had all our previous, well, our current existing customers and clients, and that gives us two weeks full schedule in itself. So we had only a handful, one or two spare guys. So while I’m trying to manage and call and answer calls and deal help them. So managing the team to be able to achieve a job, that’s definitely one of the, you know, big rewards, but one of the lessons you learn along the way. 

Ange
I’m sure it’s not just the two of you that are incredibly proud, which I can hear in your voices about how that job came off. But your team must also be walking around with their chest puffed. Like they just feel, it must feel amazing to be able to brag about having involvement in that particular job, not to mention how fast you managed to do it together. And it sounds like you’ve all had fun. 

Jason
Yeah, it was so much fun. 

Perri
Such an experience. And you know what, like it just really showed us how loyal our team is to us. And so many tradies on site were saying, wow, your team is so loyal because we were doing 2:30 AM finishes. 6:30 AM start. So we were doing very limited, but they wouldn’t leave until we had driven, like driven out the driveway and they would almost be back there before we were there.  Ready to go again.

Jason
It just shows you what your, what your team can achieve. You’d never think you’d be able to do that, but everyone just pulled together and they’re just like, it needs to get done. We’re getting it done. And it was just, it was incredible. It was such an awesome experience.

Andy
That is awesome. 

Ange
Love it. So, you mentioned earlier that you have had time now to focus on more A and B grade customers and you’ve really stepped away from C and D, which we talk a lot about with Lifestyle Tradie members. I’m curious to know how you’ve done this well, this transition away. Can you answer what steps did you take to actually identify and let go of these wrong customers and how has this perhaps shift changed your business?

Jason
It was the hourly rate calculator that you guys showed us that really showed us what your business costs, what your labor costs are. And we didn’t really think that, you know, you had to do all of that, add that together to be able to charge what you’re worth. And it’s not, not even what you’re worth. Like you have to charge that to be able to cover all the bills. So starting there really, like I said, helped us work out who our Cs and Ds are and they didn’t want to essentially, they didn’t want to pay for the value that we were providing. 

Perri
Yeah. So I was going to say that’s definitely a big thing, is knowing like that hourly rate is one that pushed all those decencies out because they didn’t want to pay. And then we would go and address and try and negotiate and they didn’t want to negotiate. So we’re like, well then you’re obviously not seeing the value of us and what we can provide. So therefore you’re not our customer. 

Ange
So now that you’re in a position to have moved away from these C’s and D’s, how has that actually changed your business today?

Perri
Yeah. I mean, there’s a lot more profit sitting there at the end of the month. So we’ve got more revenue, but the profit has also increased as well. And,

Jason
In cash flow as well. 

Perri
Absolutely. We were getting to a point, and I remember we spoke to Andy so many times, like in the last year.

Andy
You guys are about to bring that up. I was about to bring that up. . Yes, you rang me. 

Perri
Yes we did. We spoke to Andy because the money was just not adding up. We are not like we, if we are breaking, even if not a little bit, like not even a profit there. We’re like, what is happening? And Andy went through it and said, Look, you know, this has increased, that’s increased, but your revenue hasn’t increased. So.

Andy
I can remember going through that P and L and having a look at the new guys who are superstars who have done so many great things, but revenue is there. There was no profitability. Yeah. Then as I dived into all of this kind of stuff, it really made sense to me seeing it. Many business owners do it out there. I tell you, you’re not the only ones. And then we sat down and we had that chat, but the thing was letting go of those C’s and D’s and all of a sudden it’s very scary. And a lot of people go, I’m not going to have any work. How did you feel when I said, you know what, you’ve got to cut them and actually reset. Can you remember me saying that? That was, what did you do when I said that? Cause I know you guys sort of looked at each other like, Oh.

Jason
For me, it was a mindset change. You just. You have to really know your value and what services you can provide because there’s thousands of plumbers out there, but they’re not all top notch plumbers. They can’t provide the service that we can. And I think it was, like I said, it was, it was a mindset change to go, you know, our schedule was full for three, four weeks. And you’re like, you know, we’re flat out. We should be killing it. But then you look at it and like, well, how much is your average dollar sale on these jobs? And you sort of pointed that out. And then you’re like, okay, That’s why it’s not adding up. You said you feel busy. You feel really busy, but it’s just not, it’s just not equal to what it should.

Perri
And I like to add on that. It wasn’t easy to hear straight up.  

Andy
I can be a bit of a straight shooter, right? 

Perri
But it was like, Oh, you know, what do we do now? Like, how do we make this change? And to be honest, these decent customers were bringing in 60 percent of this revenue a month for us. That’s a lot of money to cut it out. But what we had the discussion about was the plumbing inspection reports. We really had dropped it all. And by increasing that within the next week, we already like first, Monday, first job went from a $200 set to $800. 

Ange
Oh, hello. Hello. We’re just back to processes. 

Andy
We were,  and I, and I remember going through that flow of a job that we talked about so much and we did earlier in the podcast and I just said, you’re missing the most critical steps and that’s where all your money is in this regard. If that’s 60 percent of work that you’re scared of getting rid of, if you just do this here, you’re going to gain another 30 percent of work. So you’re really only dropping 30 percent of work. And then when you’ve got opportunities, things just happen like the Bluey’s project and you can fit it in. So sometimes you’ve just gotta make those hard calls and you’ve got to make it happen. So in regards to systems, has that played a real big role in simplifying your business operations? And Perri, I know you’re a superstar, not only out in the field as a project manager now.  Uh, business operations and getting stuck in and running the office. So can you take us through some of these variations or documents and things that you’ll set up that really helped you guys in your business?

Perri
Yeah. So processor systems, huge. I really love that side of the business too. Like I’m really heavily involved with that. It works for me. I’m structured that way. So I love systems. With the variation, going back to what I was saying at the start of this, I’m a Libra, so I really struggled confrontation to ask for money or to try and pull money out of someone’s pocket. It doesn’t sit well for me. It’s just hard. I really struggle. 

Ange
I think a lot of people would, to be honest, I don’t think it’s an easy conversation. So by creating this contract variation form, it allowed us to basically get rid of that, having to have a personal conversation because as a business owner, you feel more personal and more attached to the conversation. And it meant that I can basically just submit this document and it’s like, when the guys go on site and there is a variation, they know how to take photos, they’re going to write what it is. We fill out a form. We’ve added photos to it. Bang. Go straight to them. Everyone stops job. Wait for the approval. 

Perri
Then I’ll follow up with a call to say, I’ve just sent these through. Just so you know, there’s a variation of what needs to happen. Do you want us to go ahead? They’ll either say, yep, go ahead. I’m happy with that. Or they’ll go, okay, let me send that to our client. Let me get approval. And it stops, you know, but it just says, Hey, I’ve got this problem on site. It is going to be an extra, you know, whatever dollars X amount. Yes. Oh, okay. But why then I’ve got to go and explain. And it’s not my job to explain the plumbing side. My job is just to collect the information and provide it. I’ve got experts on the job that should put that together. So. 

Andy
So you came across a situation where the boys would send you the info, then you’d try and have this conversation, which maybe didn’t know the lingo or didn’t know the job enough. And then you felt a bit awkward. They were like, she doesn’t seem probably that confident. And it got a bit weird where by doing it this way, it’s clear. This is it. People can not only see the writing and what you explained, they can see the pictures as well. It’s clear as day and there’s no challenges, no problems.

Perri
Absolutely. And to be honest, I did get feedback for them and they say, keep sending those variations. It’s perfect. So I’m like, works for me, works for you. Happy days.  

Jason
And what that helped do as well was, um, the guys would see something and be like, oh, they kind of worked out it’s not in their scope. So they’d text Perri the photos and Perri would have to call me to say, how much extra is that? You know, what, what are we looking at? So. That could take half an hour to an hour if I’m on site. Yeah. And now we, we get, we put it back on the guys to say, well, come up with a material list, come up with the labor that you think it will take for this extra amount of work. Because Perri’s got all the processes and line items in the computer, she just punches that in, spits a number and then puts it in the form and sends it off.

Andy
That is right.

Jason
So to help that, those phone calls sort of waited around for me to get back to them, but just completely got rid of that. 

Ange
What I love about what you’ve just explained is a perfect example of VAC principles that we teach about how to communicate with customers and or even your team. When you’re using either visual, audio or kinesthetic, instead of having a confrontation, you can actually put a piece of paper with those words on a document with proof in front of someone. Now everyone’s eyeballs, whether they’re in their offices or together looking at a piece of paper. Now is the fact that you need to make a decision over versus now actually being forced to have a human to human conversation where all of us are pretty terrible at scripting, right? So great, great exercise or great example of how VAC principles can really be implemented, uh, be implemented inside your business. Hey, I want to change tact and talk about freedom. 

Andy
We love freedom. 

Ange
The reality is every trade business owner, although they, you know, want to make good money or profit, they want control. They want their time back. We all know ultimately what we want is to actually have choice. Have freedom of choice. Right. Take time off when you want. And I have heard, I know this for a fact, that Jason, you’ve been stepping back a little and even starting to take time off. Yes. And Perri, I hope that that same sentence applies for you, , but I’m curious to know what’s changed in the business to give you this freedom now, and how has it started affecting you personally?

Jason
For me, it’s just Perry’s processes and procedures, just back to that issue. We’ve just got everything for everything. Seriously, the guys back in the day, they used to just call me about everything, questions, what do I do with this? What do I do with that? And every time we get those calls, we speak about it and we go, what can we do to stop that phone call? So we’ve got in ServiceM8, we’ve got a list of knowledge that just says, Everything you can think about down to how to take payment, how to greet a customer, how to log a service in your vehicle. Just all of that has really saved me and allowed me to get more freedom. Like you said, um, it’s also allowed me to go back on the tools and, and just focus on a job as a plumber, you know, because there was a stage where I was, you know, I had an eight hour day, nine hour day, but half of that, I was on the phone to the boys, half of that I was on the phone to Perri and other customers. So I was getting home at eight, nine o’clock because my day would blow out. It wasn’t a huge amount of work, but it would take so long to get back to people and, and deal with the team while I’m out. With the way Perri runs the business, I can focus on going on the tools and actually enjoy being on the tools. You know, sometimes going from the tools to the offices is quite hard to get used to and plumbers are good at what we do. And I really enjoy being on the tools. So this has allowed me to go on the tools and just still get home at three, four o’clock because I can focus on the jobs that Perri’s giving me. But personally, yeah, I can, like, I’m going to South Africa in July for two weeks to visit my grandparents and Perri’s staying because of just the way that we run the business at the moment. Yes. But the fact that I can do that is incredible. 

Andy
So I just want to say this, you guys, you’re in your mid to sort of like twenties, right? Yeah. So I’m sort of chuckling to myself because you sound like you’ve been in business for a very long time now. And I’ve got no doubt there’s people sitting in their trucks, sitting at home, listening to these podcasts going, I’ve been in business for 40 years, or I’m full, I’ve been in business for 20  years and I’m not even at that place. It’s amazing how good and how fast you guys have got there with the right advice.  The thing I want to touch on, which I chuckle a bit on the phone more and more, I’m getting people in their thirties to forties that are ringing me saying I’m burnt out. I can’t run a business like this anymore. I just can’t handle it. And for us, older blokes like me, I’m like, at 30, you’re saying that it took most of us 40, 50, and some people are still copying that every single day. So it just makes me laugh listening to such young people. And that’s the beauty of being young, having the time, listening to people that have been there and done that and just taking action, and, you know, it’s taken a little bit of time for you guys, but holy crap. Listening to this, getting your life back, having time off. What an absolute game changer. I am so happy for you guys. 

Jason
Just have to say it’s all because of Lifestyle Tradies. Honestly, we feel like we are years and years ahead of where we should be just because of you guys. It’s, it’s, it’s incredible.

Andy
Well, I wanted to ask this question because I do to a lot of people. What is one piece of advice you wish you knew earlier? Right. And I’m thinking, well, you, you got a lot of advice early, but what is one thing that really was the turning point for you that you wish you’d known earlier?

Perri
I think for me, just be confident enough to ask questions. That’s something I’ve always been like, you have to do it yourself. You’ve got to work it out. Don’t ask, just do it yourself. You’ll figure it out. And now I’ve realized in the last four months, honestly, just ask a question because for example, prime example, asking you a question, Andy, 12 months ago, and what that has done to our business 10 months later, it’s completely different. So for me, my advice is like, ask questions. 

Jason
Yeah. Don’t be afraid to ask, ask those questions. 

Andy
And it’s, it’s interesting how people that are a tradie, they’re a business owner and people just out there think we can do it, I’m just going to do it myself. No one’s ever taught them business. And even, no, you think you’ve got a bit of a handle on business. It’s not until you probably get into our environment and see all the other incredible business owners around Australia that you go, Oh my God, we really know nothing.  

Perri
Yeah. Absolutely. 

Ange
A hundred percent. 

Jason
You know, for being the, like you said, the business owners, it could also be, you let your ego get in the way. You don’t want to admit that you don’t know how to run a business. Like Yeah. We know how to be plumbers. We’re really good at plumbing, but you know, you just, you haven’t, like you said, no one’s ever taught you how to run a business. It’s just go and admit that you don’t know something and just take that advice.

Andy
Yeah, that’s great. Okay, guys, we’ve got a bit of a segment we normally do on this podcast. I’m going to ask you three questions and they’re going to be rapid fire and you’ve got about 10 or 20 seconds to answer them. Are you ready? 

Jason
Yeah.

Perri
We’re ready. 

Ange
All right. Let’s go. Question one. So what’s one strategy you use to start your day right, Perri?

Perri
Uh, going to the gym. 

Andy
Love that. 

Ange
Yes. What about you, Jason? 

Jason
Um, getting up, making a coffee and putting music on when I’m in the office. That gets me going. 

Ange
Nothing better than changing your mindset and your state by doing any of those things in the morning.

Andy
Okay, wait there, wait. I’m going to ask another question. What are you listening to? What’s the, what’s your go to song at that time in the morning? 

Perri
Opera. 

Andy
Oh,  

Jason
Drake, Drake, Drake  all day long. 

Perri
That’s cool. I have to jump in there. I’ve heard a few times that we’ve got some Italian music happening.  

Andy
He’s got a bit of everything. 

Jason
Depends how I’m feeling on the day.  

Perri
So good.

Andy
Oh, that is awesome. So question number two, what’s something that has made you smile recently, Jason? 

Jason
Being invited on this podcast.

Andy
Oh, that’s lovely. 

Jason
When I first listened to you guys and you had the guests on, I was looking for plumbers that were your guests. And I was like, if I ever get invited on their podcast, Oh, that is a huge goal of mine. And when Perri rang me and told me that, I was like, you are kidding.   

Andy
I love  that. And I think the other thing is we’ll take out the bit that you normally listen to Taylor Swift first thing in the morning. 

Jason
Yeah, please.  Cut that out. 

Andy
Yeah. And Perri, what is something that’s made you smile recently?

Perri
Uh, I’d have to say accomplishing the Blueys project. 

Andy
Oh yeah, what an incredible project. And obviously everything went well. Obviously you made a couple of little dollars along the way as well. So that is good. Question number three. 

Ange
All right. What’s the best piece of advice you’ve ever received, Perri? 

Perri
So Ange, this actually takes me back to you. It’s something you said a while ago and it’s about the whole cruise ship and speedboat analogy. And it’s about in business that you’re wanting to be, you know, with a cruise ship, if you want to turn a corner, it takes, you know, hours and hours, maybe days for them to do a full turn. In business, if you act as a speedboat and make changes, you can make them really fast, really quick, you know, so you can be a lot more agile and make changes instantly and impact and have them implement them into your system. instantly. So that’s something I remember from Ange. 

Ange
That’s amazing. And you know what? When the two of you are an absolute powerhouse together and it’s very clear that you guys have lines in the sand about whose job is what, then together you can make decisions really fast. So that’s what’s really cool. What about you, Jason? Best piece of advice you’ve ever received. 

Jason
Know your numbers.  

Andy
Mate. I’ll give you a high five for that. 

Jason
Thank you. 

Andy
That is a big one. 

Jason
Know your numbers  . 

Andy
Hey guys, listen, it’s been so much fun having you on. You are absolute superstars. I just wanna say a massive thank you to you both. Thanks for being on The Tradie Show today, Jason and Perri. We really appreciate you. You are nonstop go-getters. And I can’t wait to see what that next 12 months will bring. 

Ange
And I’m super stoked to have been able to tick off something off your bucket list there, Jason, to be here on the podcast. So that’s cool. 

Jason
Thank you so much. 

Ange
Yeah. Love having you always a part of the Lifestyle Tradie community and sharing all your wins and your lessons with the entire community. But yes, thanks again for being here on The Tradie Show. This has been so much fun.

Perri
Thank you so much, guys.  

Andy
You are awesome guys. Okay. We’re all going to do this together. You know, the drill. We’re ready. Three, two, one. 

All
Hell yeah! 

Andy
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