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Cheat sheet: How to design a professional customer newsletter

Repeat customers spend up to 3x more new customers. Nope, this isn’t a random statistic; we did the math in our very own plumbing business and were …

4 customer types you need to know to win the quote

When it comes to winning the quote, a one-size fits all approach to your communication with customers could be detrimental. Personality has as much of …

Snapchat and tradies: what’s the drill?

Snapchat is a social media platform that allows users to send pictures or videos of up to 10 seconds to their followers. So, what’s it …

7 marketing ideas that will cost you little or nothing at all

When it comes to running a trade business, the saying is true – you have to spend money to make money. Unfortunately, there’s no guarantee any …

Content marketing: 9 reasons video is the most powerful

Content marketing — informative articles, blogs, videos — is a subtle alternative or complement to a more direct, message-driven strategy (promotions, sales, “book now!” etc.). …

The Nitty-Gritty On Responding To Customer Reviews

If you were a fly on the wall, watching your customer as they decide whether or not to choose your trade business, you would see …

Why “Safe” Marketing Can Get You Into Trouble

Marketing can be daunting! It is not until after you have invested time and money into the implementation, testing and measuring of your marketing, that …

It’s The Quickest And MOST Profitable Marketing Activity For Trade Business Owners… So, WHY Aren’t You Doing It?

The potential marketing activities available to trade business owners are in abundance… YET, those making full use of these options are FEW and far between. …

3 Trade Business Fundamentals That Are The Driving Force Behind Your Customer Loyalty and Greater Profits… do you do them on every job?

Marketing your trade business doesn’t stop once a job has been booked in. What you or your tradesmen do whilst onsite with customers will go …

Does Your Trade Business Website Need An Overhaul?

It is often the case that the value of a good website gets overlooked by trade business owners and, to be honest, this is somewhat …

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  • Home
  • About Us
  • Membership
  • Events
  • Podcast
    • The Tradie Show
    • Guest Podcast Appearances
  • Free resources
    • Business Tools
    • Books
      • Start Up. Scale Up. Sell Up.
      • Tradie Wife
  • Contact
  • GAMEPLAN CALL