The 4 levels of customer service: which level are you? Quality customer service is important for many reasons: It attracts new customers. Just think about all those word-of-mouth referrals from customer who have enjoyed using …
Exact 5 steps to win more quotes as a trade business owner How many quotes do you provide a day? A week? A month? And what is your average dollar sale? How many of them do you …
6 reasons to say ‘no’ to make more profit When you start your own trade business, you take every job that comes your way. You should. In those first few months or years, you …
7 Small Adjustments To Make In Your Business That Have a Big Impact On Profits There are one million and one ways that business owners can reduce costs, and leverage their time and money, in order to increase their profit …
48% of sales people never follow up with a customer. Don’t you be one of them by automating your way to converted quotes. Here’s how… It can be a headache! You spend your precious time, money and a considerable amount of effort doing a quote and the customer says ‘no’ …
Successful business owners all have this one personal skill. Do you? In a recent article, 20 business owners and CEO’s were asked about the skill they felt had contributed the most to their success… which one …
Have you ever felt lonely and isolated running your trade business? It doesn’t have to be this way… If you’re a tradie and have ever felt lonely and isolated running your trade business, with the weight of every decision falling solely on your …
Using Your Psychological Powers For Good, Not Evil, In Your Trade Business Ever felt compelled to go the extra mile for someone, not because they’ve asked you too, but because they’ve done it for you at some …
Using Your Psychological Powers For Good, Not Evil, In Your Trade Business. Ever felt compelled to go the extra mile for someone, not because they’ve asked you too, but because they’ve done it for you at some …
Shut Up and Listen… 3 Easy Ways to Succeed in Sales Have you ever really asked yourself why you are so terrible at selling? The answer is very simple…because …